Tyrell is currently the Executive Director at the Orleans Parish Communication District (New Orleans 9-1-1).  He came to the agency in March 2017 as the Deputy Director and was appointed by the Board of Commissioners in August 2018.  Tyrell is an innovative executive that leads with a “people first” strategy with well-defined expectations and standards of excellence.  Throughout his career he has been placed in troubled organizations and flipped them into well-oiled productive machines.  Some of his career stops include the District of Columbia’s Department of Parks & Recreation where he led the transformation of the Aquatics Division into an international leader.  Others include Palace Entertainment, The Walt Disney Company, Fairfax County Park Authority, Prince William County Park Authority, Fairfax County Department of Public Safety Communications, and the American Red Cross where he served as the Vice-Chair of Disaster Operations.

Tyrell has extensive experience in emergency management.  He has filled roles as a 9-1-1 call taker, dispatcher, and crisis and hostage negotiators.  Tyrell leads the Louisiana Telecommunicator Emergency Response Taskforce (LA-TERT) which deploys to areas effected by disaster and stabilizes 9-1-1 services. He is also Chairs a standard writing committee for the Association of Public Safety Communication Officials (APCO). He also sits on the 9-1-1 Telecommunications Committee of the International Public Safety Association (IPSA). Tyrell holds a bachelor’s degree from Ithaca College and a master’s degree from DeVry University.  He is a graduate of the Duke Ellington School of the Arts in Washington, DC and is originally from Philadelphia, PA.  Tyrell currently resides in the Mid-City neighborhood of New Orleans, LA with his husband Damian and their two dogs, Poombie and Cali.

Operational Leadership

Juana Green, Director of Operations
Andrea Taylor, Operations Manager, A Nights
Nishe Caire, Acting Operations Manager, B Nights
Wendy Ervin, Operations Manager, A Days
Letitia Joseph, Operations Manager, B Days
Erica Mercadel-Hayes, 3-1-1 Manager